Avaya AVA™ Brings AI to Life for a Better Customer Experience

Capable of AI mining via multi-lingual, natural language identification, contextual and sentiment analysis, Avaya Ava extends scale and efficiency to customer care operations. Ava can support 34 languages and Facebook, Twitter, WeChat and LINE, with more to be added as the solution evolves. The open API approach enables integration with third party AI solutions from the Avaya A.I.Connect initiative.